MASS STORAGE peripheral products                                 SR164B

This self-paced workbook introduces peripheral mass storage products in
order to prepare you to take advantage of mass storage peripherals sale
opportunities.

STUDENT PROFILE:
Staff and Fielded SRs and TCs worldwide.

PREREQUISITES:
SR162     Mass Storage Technology

STUDENT PERFORMANCE OBJECTIVES:

Upon completion of this course, students will be able to:


Identify customer needs met by the seven mass storage peripherals.



Identify customer needs met by HP magnetic external disk drive
products.



Match the appropriate external disk drive product with the correct
interface and HP system family.



Describe the benefits of disk arrays.



Select an  appropriate array to meet a given customer's needs.



Describe the correct positioning of optical storage oroducts in the
mass storage product line.



Given a set of customer needs, select an appropriate HP optical
product.



Identify the appropriate products to meet the mass storage needs for a
given customer situation.

Identify the correct configuration of mass storage mechanisms in a
chassis.


Select an appropriate back up sofware solution for a given customer
situation.

COURSE OUTLINE:
Unit 1:     Meeting Customer Needs for Mass Storage
Unit 2:     External Magnetic Disk Drives
Unit 3:     Disk Arrays
Unit 4:     Optical Disk Drives
Unit 5:     Magnetic Tape Drives
Unit 6:     Mass Storage Subsystems
Unit 7:     Mass Storage Application Software Solutions

TESTING PROCESS:
To access Mastery Test, send an HPDesk message to:

Fieldtest Admin

Subject: SR164

A score of 80% or better represents satisfactory completion.

FORMAT:         Self-paced workbook
LOCATION:       N/A
LENGTH:         8 hours
AVAILABILITY:   4/92

EQUIPMENT LIST: N/A
CLASS SIZE:     N/A
ORDERING INFO:  Heart I-2 Order from Support Materials Organization,
                Roseville, CA (SMO/C200), Part #5960-7829
QUESTIONS?:     Van Parseghian, Telnet/408 447-4780